Increase patient engagement, eliminate no-shows, and shore up your revenue with
CGM CONNECTION
Patient reminders are critical to your practice’s continued success. Research has proven that patients who are engaged are more likely to achieve better health outcomes, have higher levels of satisfaction, and even bring in more revenue for your practice. But how do you incorporate patient reminder strategies without burdening an already stretched team?
CGM CONNECTION is a patient engagement platform that seamlessly integrates with your Medisoft software and allows you to send automated appointment reminders as well as mass messages via SMS (text message).
Pre-built templates make it easy for your practice to get up and running quickly. Simply choose a template, customize it to your specific needs, and you are ready to launch your patient reminders!
Each message can be customized and configured using a variety of parameters including appointment date, location, provider, visit type, and much more.
Mass communication messages can also be sent out to all patients or just a select group in case of emergent situations, such as office closure due to weather, etc.
Real-time results allow you to track confirmations and cancellations, giving you more control of your practice’s schedule.
Confirmations and cancellations also sync back to Office Hours, making them easy to view right from the scheduling software you use daily.
CGM CONNECTION requires utilization of Medisoft v26 or newer, as well as Google Chrome 70.0 or greater.